Fix – WiFi is Connected but No Internet Access?
WiFi routers help you to connect with the internet through your computer, laptop or phone. But sometimes, users find that WiFi is connected but the internet device has no internet connection. If you are facing the same problem, you can deal with it with this informative blog. In the below written paragraphs we will show some of the methods or tips to fix the issue.
When WiFi hotspot is connected but has no internet connection or internet device links to WiFi network but has no internet. In this type of situation, you will face problems like downloads failures, main used apps not working, can’t access social media, and much more.
Why Does My Phone Say No Internet Connection When I Have WiFi?
If the connection of your phone and WiFi router is working just fine, then problem lies somewhere internal. That’s what the below mentioned paragraphs will help you to figure out the reason of the issue.
1. Issues with WiFi Router
One of the common reasons why your phone has no internet connection or access is that the router has some technical issues. Your router might be experiencing bugs and other errors, that’s why your internet device stay connected to the WiFi but can’t access the internet services.
2. Issues with Internet Connection
Weak reliability of internet for some reasons affects your phone internet connection as well as link with router. Usually, weak internet problem occurs due to bad weather and damaged cables. This can also happen when your internet service provider (ISP) faces technical errors.
3. Conflict with IP Address
It rarely happens that you face confliction of IP address, but you might face them occasionally. The reason of IP address confliction is when two devices acquire the same IP address at the same network. At this time, your router can’t send the correct data to your phone and that’s why your phone cannot access the internet service.
4. DNS (Domain Name System) Problem
Domain Name System (DNS) helps your device to convert website URL into IP address. You can face the DNS server issues, which cause your phone ‘no internet connection’. These DNS errors very rarely happen, but it is possible.
So, above are the possible reasons why you are facing this issue “connected without internet service” issue. Now, check out some more paragraphs that have provided you the solutions to fix the problem.
How to Troubleshoot No Connection Issue?
Restart Your WiFi Router
One of the major reasons is issues with your WiFi router. So, you need to fix the router. You can reboot the router to dispel this common issue. After the rebooting, the router will reconnect with the internet service provider and all the settings of the router will restarted.
You can reboot your networking device by plugging out router’s power cord from the electric wall socket and then plug it again into it to complete the reboot process.
Forget and Reconnect
You can fix this no internet issue by forgetting the WiFi network and reconnect to the router. Just follow some of the simple steps to forget and reconnect.
- Step1: Open up your phone’s Settings and go to the WiFi & Networks.
- Step2: Now, tap on the router’s network and tap the Forget option.
- Step3: Then, go back to the WiFi & Network settings and reconnect with the router by entering the network password.
Reset Your Internet Device
Sometimes, above written tips or solution do not work. In that case, you can reset your device as a final solution. You can follow easy steps given below to perform the reset process on your phone.
- Step1: Go to the Settings then tap System and select Reset options.
- Step2: Now, tap on the Erase all data and apply all the on screen instruction.
Here, you have learned what are the possible reasons of issue ‘phone connected to WiFi but no internet connection’. We have also shared solutions to help you to troubleshoot the problem. We hope you have found out the answer of the question asked ‘why does my phone say no internet connection when I have WiFi’.